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“HBRChat: Customer Intelligence, Privacy and the ‘Creepy Factor'”,” Harvard Business Review, August 23, 2012. A Twitter chat on Larry’s Harvard Business Review post on customer intelligence and privacy generated a lively discussion, summarized by HBR.. |
Larry Downes |
New York Times Best-Selling Author, Technology, Strategy and the Law
Pivot To The Future
Larry’s new book is now an international business bestseller. Get all the latest news here.
