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New York Times Best-Selling Author, Technology, Strategy and the Law

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HBR/Privacy Chat

“HBRChat: Customer Intelligence, Privacy and the ‘Creepy Factor'”,” Harvard Business Review, August 23, 2012. A Twitter chat on Larry’s Harvard Business Review post on customer intelligence and privacy generated a lively discussion, summarized by HBR..

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This entry was posted in Media on October 14, 2012 by Larry Downes.

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